Growth Story: HK Kitchens
Mixing the right ingredients for sustainable growth.
Client
HK Kitchens
Scope
Business Strategy, Leadership Development, Growth Flow Mapping
Sector
Kitchen Design & Manufacturing
All the Ingredients, Ready for a Better Recipe
HK Kitchens had everything you’d expect of a great business: talented people, a respected product, and strong customer relationships. The potential was all there, it just wasn’t working in harmony yet.
When the construction sector began to slow, the challenge sharpened. Rising costs, fewer builds, and struggling customers tested both revenue and confidence. Inside the business, decisions became slower, silos started to form, and morale waned. Progress felt stuck, and the next step wasn’t clear.
That’s when Point16 partnered with HK to bring clarity, rebuild confidence, and unlock momentum.
Boiling Over to Cooking with Purpose
We started by doing two things in parallel: working with the team to identify what was already working well and what felt disconnected, and clarifying their ideal destination; what kind of business they aspired to run.
These insights shaped a clear, actionable roadmap. Instead of reacting to the market, HK began leading with intent. They first started by stabilising the business, then building towards smarter, more sustainable growth. Sales efforts evolved, operational quality improved, and a renewed focus on culture and profitability began to take hold.
For the first time in a while, the entire team felt aligned and confident in where they were going and how to get there.
“Point16 has been instrumental in the success of HK Kitchens. Their strategic insight, practical tools, and hands-on support helped me bring clarity to our goals and structure to our operations. They challenged our thinking in the right ways and helped us build a culture of accountability and performance.”
— Rex Chaffey General Manager of HK Kitchens
Mixing the Right Ingredients for Growth
We worked together with HK across all five pillars of business momentum to bring the pieces together. We aligned leadership around a clear plan and shared vision, giving the business the direction and confidence it needed. The product offering was expanded to better meet market needs, focusing on quality, reducing remedials, and winning the right work rather than chasing every opportunity.
At the heart of the change was the team. Leadership roles were clarified, accountability embedded, and a culture of trust and collaboration began to take hold. Financially, we strengthened cashflow, tracked the right metrics, controlled costs, and redirected resources to where they would deliver the most impact. Behind the scenes, we identified ways to streamline operations, remove bottlenecks, and are starting to build smarter, more automated systems to support future growth.
One Year on, HK is Cooking with Confidence
The team is more engaged, collaborative, and proud of what they’re building together. Leadership is clearer and more decisive. Sales are expanding, tenders are being won, and margins are stronger.
Confidence has returned and momentum continues to grow.
With stability regained, HK is now focused on scaling what works: a strong, connected culture, clear strategy, smarter systems, and a team aligned around a shared vision.
The next chapter is all about performance with purpose, achieving meaningful results, sustaining momentum, and creating a business everyone is proud to be part of.
“HK Kitchens is now stronger, more agile, and set up for sustainable growth—thanks to the expertise and partnership of Point16. I highly recommend them to any growth-focused business’.
— Rex Chaffey General Manager of HK Kitchens
Ready to unlock your growth?
Let’s chat about where you’re at and where you want to go. Book a free kickstart session—first coffee (or beer) is on us.