Artificial Intelligence for NZ SME’s
Functions of AI worth knowing
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Your thinking partner. Ask questions, draft content, brainstorm, research. No setup, just open and go. This is where most people start.
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Persistent context. Set up once with your business background and AI remembers it every conversation. No re-explaining yourself each time.
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Ask AI to research a topic, summarise an article, or compare options. Saves hours of manual searching.
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Upload a document, spreadsheet, or report and ask questions about it. AI reads it so you don't have to start from scratch. Co-Work can work in your files on your behalf.
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These are workflow shortcuts. Repeatable, multi-stage prompts all loaded as a quick access shortcut.
Kiwi SME AI usage is mainstream, but shallow. SMEs are mostly using AI as a time-saving assistant. When used properly it can power your business growth, customer support and more. Each function is designed for a different type of work. Knowing which to reach for is the first skill to build.
Act, Context & Tone
By going deeper with A.C.T. you will level up your AI game.
Action
What do you want AI to do? Be specific. Write, summarise, draft, analyse, rewrite, research. One clear verb changes everything.
Context
Give AI the background it needs. Your role, the audience, the purpose, any constraints. The more relevant context you provide, the better the output.
Tone
How should it sound? Formal or conversational? Brief or detailed? Direct or warm? If you have a writing style, describe it or paste an example.
AI prompts for business leaders
A set of prompts to help you think more clearly about your business. Copy any prompt, paste it into your AI tool of choice, and adapt it to your situation. The more context you give, the sharper the output.
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I run a business in [industry]. We have [X] employees and generate roughly [revenue] per year. We've been growing but things have slowed. Using the Product, Customer, and Finance framework, help me diagnose where we're strongest, where we're weakest, and what that might mean for our next move.
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Help me get clearer on who my best customers are. My business is [description]. Our product or service is [description]. Ask me 5 questions about our existing customers, then use my answers to help me write a one-paragraph description of our ideal customer, including what they care about, what problems they're trying to solve, and why they choose us.
Want more? Here are a few of our favourite prompt libraries to get you started:
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