Privacy Policy

Last Updated September 2026

At Point16, we’re committed to your privacy. This Privacy Policy explains how Point16 Limited (NZBN: 9429042162476) (Point16) collects, uses, stores and shares your personal information

Personal information is information about an identifiable individual and includes your name and contact details.  This Privacy Policy applies to all people who:

  • interact with us either directly or indirectly; and/or

  • use, register, apply for, or enquire about our products and services; and/or

  • have had their personal information shared with us through a third party (such as your employer, or someone else referring you to us).

We may update this Privacy Policy from time to time by posting an updated version on our website.

1. Collection

We collect your personal information from you directly (when you interact with us over email, website, phone, or in person), or indirectly (either from someone who has referred you to us, or technical information collected via your use of our website, our devices or our software subscriptions, should you choose to use them). 

Personal information we may collect includes:

  • Your identification and contact details, including your name, email address, and phone number;

  • Your employment information, such as your employer and your role title;

  • Your opinions, queries, complaints, testimonials and other verbal and written communications provided to us through your interactions with us, including participation in our Programmes;

  • Information about your use of our website, such as your IP address, device, browser, pages viewed, and interactions with our advertising;

  • Payment, billing and transaction information;

  • Your photo and or video recordings of you captured during your participation in our Programmes (unless you have requested not to be included in such photos/video recordings); and

  • Any other information you choose to provide us.

We may also collect information from publicly available sources (such as the Companies Office, your business’ website, or your Linkedin profile), referrals, or other people in your organisation. 

Where you provide us with personal information about another person, you confirm that you have been authorised to do so and will ensure that they are made aware of this privacy policy where appropriate.

If you choose not to provide us with the personal information requested, we may not be able to provide you with the products/services you have requested.

2. Use & Disclosure 

We use your personal information for the purposes of:

  • responding to your enquiry or request;

  • providing advisory, programme, workshop, events, or other products and/or services;

  • managing registrations, participation, payments and client relationships;

  • follow-up with you about a product, service, programme or event in which you have expressed an interest;

  • assessing whether our products, services or programmes may be suitable for you and recommending further products, services or programmes that may be relevant to you;

  • improving and evaluating our services, programmes and website;

  • comply with our legal and regulatory obligations;

  • marketing and promotional use (where you have consented).

We may share your personal information with our suppliers and service providers, including facilitators, to enable us to deliver our products and services.  We will not share, sell or disclose your personal information to any other third parties without your consent (except as required by law).

3. Website Information & Cookies

This may involve services provided by analytics, advertising and/or social media platforms or providers.  These providers may collect information such as your IP address, device information and website activity.  You can manage or block cookies through your browser settings.  Disabling cookies may affect how the website functions.

We use a range of physical and electronic data security measures to protect your personal information from loss, unauthorised use, access modification or disclosure, including access management systems and encryption. 

4. Storage

Any personal information we collect about you will be stored in a secure data storage system located in New Zealand, Australia or other overseas jurisdiction owned by our data storage provider. 

We use a range of physical and electronic data security measures to protect your personal information from loss, unauthorised use, access modification or disclosure, including access management systems and encryption.

5. Access & Correction

You can contact us to request access, or to correct, the personal information we hold about you.  Depending on what you are requesting, we may charge an administrative fee to process your request to cover our costs such as locating, collating, printing and supplying the information to you.

Complaints

If you have any concerns or complaints about your privacy, please contact us at info@point16.co.nz. 

We will do our best to resolve your concern or complaint as soon as possible. 

If you’re unhappy with our response, or you would prefer, you may contact the Privacy Commissioner at privacy.org.nz.